ISO 27001 Certified
Strategic Systems Offshore Services has a full range of services to help you get the most out of your offshore investment, from Business Analytics, NOC support, domestic recruiting, Java Development, outsourcing and beyond. Our experienced Offshore team will lead and manage your SLAs and ensure your deliverables are met and CSAT remains very strong by leveraging best practices.
Offshore staffing isn’t just about cost savings (though the cost savings are obviously one of the biggest benefits). It also gives you access to an entirely new pool of talent and can help your business work smarter in an increasingly competitive business landscape.
Our offshore staffing services have helped 100's of companies around the world operate easily and effectively.
What’s involved in offshore staffing at Strategic Systems?
As your technology partner, we work one-on-one with your team to understand your goals, business processes, and current Information System capabilities, and recommend solutions that will help you achieve your desired results. We deliver enterprise technology services through solutions across Business Applications, Data Insights, Cloud Advancement, and Cybersecurity. At the same time, we work towards continually raising the bar by measuring, reporting, and improving your technology strategy along the way.
Level 1 to Level 3 Support Desk
Our Global Support organization offers 24/7/365 Level 1 to Level 3 functional and technical support Desk. We offer flexible timings and engagement models to fit how you do business.
As part of our value add, our customers have access to a continuous improvement program that is designed to keep you current across all capabilities. Focusing on aligning business benefits, scope, and quality with your business model, current and future requirements, and vision for the organization.
We utilize our offshoring know-how to lay the right foundations for you and take away the white noise – without telling you how you should run your business or forcing you to use different tools and processes.
Sourcing and finding your offshore team
Offshore staffing is easy. In fact, the process is similar to how you would hire talent locally.
We’ll help you work out what your hiring needs are and prepare detailed job profiles. Then our recruitment team will source potential candidates, run through the initial screening processes, then present you with our recommended shortlist. You can then screen the candidates so you can make an informed decision.
Setting up your offshore staff
You’ll work with our IT department to set up everything that’s required for your offshore staffing needs. Your account manager will work with you on the operations and management side. We’ll help you identify key performance indicators, performance targets and reporting structures for your offshore staff. Once everything is ready to go, we’ll provide the complete array of management and support functions needed to help you run an effective offshore team. Contact Us today to discuss your needs!
What People Have To Say
“Strategic Systems is an excellent partner. They provide expert insight, listen to our needs, and provide just the right staffing solution. They are also knowledgeable and very ethical people.”
- Major National Insurance Provider
“I would recommend Strategic Systems for any IT staffing or professional service projects. They are technically very strong, and they are very customer service driven. We were able to finish projects on time and under budget by utilizing Strategic Systems.”
- Large Financial Institution
“Everything went great, and the technician was very professional. The Strategic Team ensured the resource was on time and did their homework prior to arriving onsite.”
- Major Airport Retailer
“We were so impressed with the Strategic Team’s ability to go above and beyond and to provide what was needed to be successful thru our project. We know this has meant too many hours, late night, listening to frustrations, and just really doing whatever was needed to be done with an “all hands-on Board” approach. Just so fortunate your team was here to get us through!”
- Top 3 Bank
“Strategic Systems has been our trusted go to partner for almost 5 years. From day one they have stepped up and delivered with a customer first attitude. Communication is crisp and honest. We look forward to a long-term relationship with the entire Strategic Team!”