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Job Title: Print Production Associate
Duration: Direct Hire
Location: Cleveland, Ohio

The Print Production Associate acts as liaison between customer, sales, and production department. They will receive customer print inquiries concerning prospective, current, and past orders and enter data into various company estimating/production spreadsheets. Relay daily updates to Customer Service Manager for production schedule purposes and maintain customer contact regarding job status while performing the following duties.

Pre-sale Responsibilities
 

• Communicate with current and prospective customers pertaining to printing requirements and collect production print specifications.
• Prepare production order specification forms, including layouts and breakdowns.
• Coordinate handling of customer pre-press material and specifications.
• Secure written quotes and proposals from suppliers and vendors for preparation of customer RFPs.

Post-sale Responsibilities:
 

• Translate print job requirements into detailed job tickets and shipping/postal instructions (pack outs) for delivery of customer products.
• Ensure job instructions are entered and verified in the various systems and queued into the production schedule.
• Handle inquiries pertaining to job status, orders, changes, and discrepancies.
• Coordinate job production with department managers within shop and/or external vendors as required and issue job specific purchase orders to suppliers/vendors.
• Maintain cleanliness of work area and equipment.

Qualifications:
 

• To perform this job successfully, an individual must be detail-oriented, self-starter and able to perform each essential duty satisfactorily.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience:
 

• High school diploma or general education degree (GED): or three to six months
• related experience and/or training in print processes; or equivalent combination
• of education and experience.
• Strong skills in Microsoft Applications specifically Excel, scheduling.

Physical Demands:
 

• The physical demands described here are representative of those that must be
• met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands to finger, handle or feel; reach with hands and arms; talk and hear.
• The employee is occasionally required to stoop, kneel, or crouch.
• The employee must regularly lift or move up to 10 pounds and occasionally lift and/or move 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

Work Environment:
 

• While performing the duties of this job, the employee is regularly exposed to fumes, toxic chemicals, and heat.
• The noise level in the work environment is usually moderate.

Benefits:
 

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:
 

• Day shift – Monday to Friday

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