Strategic Systems is your trusted partner whether you’re looking to outsource your IT operations, strengthen your existing IT team, or implement new technology solutions.
Let’s dive into our managed services and explore how we can help your business thrive.
Understanding Managed Services
Our managed services provide end-to-end solutions for businesses to streamline their operations, reduce downtime, and optimize their technology infrastructure. We offer a comprehensive range of services, including IT support, maintenance, monitoring, and management, to help clients meet their needs.
It allows businesses to focus on more crucial tasks by reallocating their resources instead of hiring a full-time IT team. It’s not only more efficient and cost-effective but also ensures that your business is updated with the latest technology.
1. Application Management Services
We understand the importance of your applications in achieving your objectives and the need for support, upgrades, and maintenance. Our service ensures that your business applications run smoothly and are always updated.
Different applications require different levels of support. That’s why our team provides a customized approach to managing each application. An eCommerce organization would require 24/7 monitoring and support, while a typical office setup may need less.
2. Cloud Services
Do you need help with managing your IT infrastructure? Is your data stored in multiple locations, making it difficult to access and share information?
Our cloud services can provide a centralized location for your data, making it easier to manage and access.
We’ll also help you take advantage of the latest cloud technology to:
- Improve your business operations
- Help manage your cloud infrastructure
- Optimize your cloud usage to save money
3. Data Center and Infrastructure
Imagine your business is outgrowing its current IT infrastructure. Eventually, you’ll need to upgrade your data center to meet your increasing storage and processing demands, but you need help figuring out where to start. That’s where we come in!
Our team of experts can design and implement a custom data center solution that meets your unique needs. We can help you choose the proper physical or virtual infrastructure and provide disaster recovery services to ensure your systems are always up and running, even in a crisis.
4. Network
Your network is the lifeline of your business. A sudden network outage could mean lost revenue and damage to your reputation. But our network services ensure your network is always up and running.
We can provide a secure and efficient connection for your business needs. From initial design to ongoing management and maintenance, we can help you design, implement, and manage your network, ensuring that it meets your specific needs and is scalable for future growth.
5. Security
Cyber threats and data breaches are becoming more common, and organizations need to be more proactive in protecting themselves. Our security services provide comprehensive protection against cyber threats and data breaches.
We can help you implement and manage security measures such as firewalls, antivirus software, data encryption, and more. Ensure your business is secure before it’s too late.
6. Mobility
Mobility is essential, and everyone is always on the go, visiting clients or working remotely. How can you ensure they have the tools they need to stay connected and productive?
Our mobility services can help you manage your employees’ mobile devices, so you don’t have to worry about security risks or compatibility issues. With our expertise, you can provide your employees the freedom to work from anywhere while maintaining the security of your organization’s data.
7. Backup & Recovery
Data loss can be catastrophic. What if all your data is gone? What would you do?
Our backup and recovery services can help you create a plan to back up your data regularly so that it’s always safe and secure.
And if the worst does happen, we can quickly restore your data so that you can get back to business as usual. With our help, you can have peace of mind knowing your data is always protected.
Benefits of Managed Services to Organizations
Managed services are more than fixing problems. It’s about being proactive in identifying potential issues before they even occur. We understand that each business is unique and work with our clients to provide tailor-fit solutions.
Whether you require ongoing support, project-based consulting, or a combination of both, we have the expertise and flexibility to deliver the services you need.
1. Access to Expertise
Managed services provide access to a team of IT experts with the knowledge and experience to handle various technical issues. You get to benefit from the work quality of experienced professionals without having to hire them directly.
Before providing service, our team always does their homework to ensure they can deliver the best possible service. Our commitment to quality and professionalism has been praised by our clients, including a major airport retailer, who was pleased with our technician’s professionalism.
What does our client have to say?
Take it from our satisfied clients, such as the Fortune 500 Manufacturing Company, who commended our ability to troubleshoot various issues, or a Top 3 Bank who liked our “all hands-on Board” approach.
2. Increased Efficiency
Staffing companies hired 16 million temporary and contract employees yearly, even before the pandemic.1 Hiring processes can be time-consuming and may require resources better allotted elsewhere. Instead of allocating your precious time, let staffing firms do the job for you.
We work closely with our clients to identify your needs and provide efficient and cost-effective solutions. We understand the value of time in today’s fast-paced business environment, and our services allow you to focus on your strategic objectives and things you do best.
What does our client have to say?
We dedicate ourselves to building long-term relationships with our clients, which is evident in our track record. One of our large channel partners has been with us for five years and counting.
They appreciate how we can step up to responsibilities and provide clear and honest communication. Our dedication to providing efficient customer service keeps our clients satisfied and coming back to us for more.
3. Scalability
Scalability allows businesses to add or remove services depending on their needs. Managed services keep companies agile and responsive to changing market conditions and business requirements. Companies won’t have to constantly migrate to new software, websites, or databases.
Our team takes a customer-centric approach to understanding your business needs and providing solutions that work for you. We take the time to listen to your concerns and requirements by providing the necessary services to help you achieve your goals.
What does our client have to say?
One of our clients, a primary national insurance provider, even gave us a glowing review and commended our ability to listen to their needs and provide the right solutions.
Our focus on understanding and meeting the needs of our clients is what sets us apart in the industry.
Which Solution Is Best for Your Business Needs?
We offer managed services across various areas, including Business Analytics, NOC support, domestic recruiting, Java Development, outsourcing, and beyond. Our experienced team:
- Leads and manages your SLAs
- Ensures your deliverables are met
- Keeps your CSAT strong by leveraging the best practices
HELP YOUR BUSINESS SUCCEED WITH STRATEGIC SYSTEMS
We take pride in delivering staffing services that add value to your business. Our team is always available to answer your questions, provide advice, and resolve issues efficiently. Our expertise, flexibility, and commitment to customer service set us apart from the competition, and we look forward to partnering with you to help your business succeed.
At Strategic Systems, we’re passionate about delivering exceptional end-to-end managed services that drive real business value. And we’re confident that our approach can help businesses of all sizes achieve their goals.
Contact us today to learn more about our range of managed services and customized solutions that meet your unique needs. Let us help you take your business to the next level.
References:
- “Staffing Industry Statistics” American Staffing, https://americanstaffing.net/research/fact-sheets-analysis-staffing-industry-trends/staffing-industry-statistics/. March 3, 2023.
