The Benefits of Technical Services and How to Optimize Your IT Infrastructure
Technology plays a crucial role in running a business. Increased reliance on technology also requires technical services to ensure everything runs smoothly. But companies often need help managing their technical requirements, and if something wrong happens, it can lead to issues such as system downtime, security breaches, and loss of productivity.
We’ll explore how Strategic Systems can provide technical services that address these issues and offer numerous benefits to your company.
How Businesses Can Optimize Their IT Infrastructure
An optimized IT infrastructure enables you to run your operations efficiently and effectively. It helps you stay competitive and adapt to changing market conditions. It can also improve your company’s cybersecurity by preventing data breaches and protecting sensitive company information.
Businesses can implement technical services to streamline their systems and processes to increase efficiency and productivity.¹ This includes regular maintenance, monitoring, and updates to ensure all systems are running smoothly.
You could optimize your IT infrastructure in-house, but hiring a team to take care of it is much more efficient. You get to focus on more important tasks without worrying about IT issues, and you’re armed with technology that can effectively support your business goals and objectives.
Explore Our Suite of Services
We offer a comprehensive range of IT services that enable your business to improve its operations, boost growth, and enhance customer experience. These are designed to fit every organization’s needs.
1. Operating Systems Migration
Keeping your operating systems updated is essential. If your business is operating on outdated software systems, consider an operating systems migration.
We specialize in seamless migration from outdated operating systems to the latest technologies, including the newest version of Windows or MacOS. Our team has extensive experience in handling the migration of data and applications, ensuring no disruption to your business operations.
2. Infrastructure Modernization
Our infrastructure modernization service is designed to help businesses take advantage of the latest technologies and trends.
We offer infrastructure modernization services, including server and network upgrades, PC and POS refresh, and other upgrades necessary to keep your business running smoothly. We’ll help you design and implement a reliable, scalable, and efficient infrastructure.
3. Install, Move, Add, Change (IMAC)
Managing your IT assets can be a challenging task, especially when you have to deal with multiple locations. Our install, move, add, and change (IMAC) services allow you to manage your IT assets easily. It’s fast, reliable, and cost-effective, ensuring minimal downtime and interruption to your operations.
Whether you need to install new equipment, move existing equipment to a new location, add new devices to your network, or make changes to your existing infrastructure, our team can help.
4. Project Management Office (PMO) Services
Effective project management is critical to the success of any project. We offer PMO services designed to help you manage your projects more effectively, from planning and execution to monitoring and controlling.
Our experienced PMO team will work with you every step of the way to ensure that your projects are always delivered on time and on budget.
5. Structured Cabling and Cabling Services
Cabling is an essential part of any modern IT infrastructure. It’s also crucial in ensuring your business’ smooth operation. Our structured cabling and cabling services include site survey/preparation, asset discovery, inventory, and cabling and fiber services.
We also offer Demarc extension and circuit turn-up, vertical and horizontal cabling, fiber services, and rack & stack services for switches, routers, gateways, and other equipment. Our team of experts can design, install, and maintain a cabling infrastructure that suits your business needs.
6. Reactive Services
Technical issues can arise anytime, so we offer reactive services to help you deal with unexpected problems quickly and effectively. Our cabling services, IMAC services, and service desk support are all designed to keep your IT systems operating smoothly.
If you encounter any technical difficulties, our team also provides service desk support and dispatch field services to help you resolve issues that require immediate attention.
7. Project Services
Whether you need hardware upgrades, such as PC/POS, medical devices, server/control room/network, or software upgrades, such as OSM/imaging, data backups/cloud migration, or enterprise-level rollouts, our project services team can help.
We specialize in infrastructure modernization and cabling services such as site survey/preparation, structured cabling, fiber services, Demarc extensions, circuit turn-ups, rack & stack, heat mapping, wireless, and PMO/project level services.
Why Our Clients Trust Us with Their Needs
We understand that every business has unique needs and challenges when managing its IT infrastructure. That’s why we offer a wide range of services to cater to each client’s requirements. We take pride in delivering exceptional IT services to our clients, ensuring that their technology is always working at optimum performance.
With our wealth of experience, we have helped many businesses finish projects on time and within budget. We possess a long list of satisfied clients who’ve seen significant improvements in their technical capabilities and business performance.
1. Medical Upgrade
We recently completed a project for a medical device/facility, where we upgraded 12,000 devices within nine months. Despite the challenging requirements, including TB and nicotine tests, our team completed all upgrades on time.
We take pride in our ability to adapt to our client’s unique needs and challenges.
2. Retail Franchise
We provided our services to the largest retail franchisee, where we refreshed 943 locations in just 30 days. Our team of experts restored all old cabling to CAT6 standard and installed new racks, ensuring a 99.5% store up KPI.
The client praised us for our excellent communication and partnership throughout the project. Open communication is vital to a successful collaboration.
3. Top Three Bank
One of the top banks in the US required over 200 onsite resources to support its hardware and software activities across the country. We provided all positions with minimal attrition, and the client even transitioned some engineers to their payroll.
They commended us for being an excellent partner, which is a testament to our commitment to building strong, long-lasting relationships with our clients.
SCALE YOUR BUSINESS WITH STRATEGIC SOLUTIONS
At Strategic Solutions, we provide technical services catering to your business needs. From infrastructure modernization to project management office (PMO) services and reactive services, we work with you to identify the best solutions to ensure your technology is always performing its best.
Trust us to help you with our technical expertise and customer service-driven approach.
Contact us today to learn more about how we can help you achieve your business goals.
References:
- Kutner, Yoav. “Technology Benefit: Streamlining Operations” Forbes, Jul. 21, 2022, https://www.forbes.com/sites/forbestechcouncil/2022/07/21/technology-benefit-streamlining-operations/?sh=5cce730442c7
- Redman, Thomas C. “Bad Data Costs the U.S. $3 Trillion Per Year” Harvard Business Review, Sept. 22, 2016, https://hbr.org/2016/09/bad-data-costs-the-u-s-3-trillion-per-year